Skip to main content

Privacy Policy

Effective Date: 28.08.2025
Website: https://www.limeandteal.gr
Contact Email: info@limeandteal.gr

1. Introduction

At Lime & Teal, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our website or placing an order, you agree to the terms of this Privacy Policy.


2. Who We Are

Lime & Teal is the data controller responsible for processing your personal data.
Contact: info@limeandteal.gr


3. What Personal Data We Collect

We collect personal data when you interact with our website, register an account, place an order, or contact us. This includes:

  • Identification Data: Full name, email address, phone number, billing and shipping address

  • Account Data: Username, password

  • Order Data: Order history, payment method (only last 4 digits stored if applicable)

  • Communication Data: Any information you provide via forms, email, or live chat

  • Technical Data: IP address, browser type, device information, and cookies (see Cookie Policy)

We do not collect or store your full credit/debit card details. All payments are processed securely via third-party payment providers (e.g., PayPal, Stripe).

4. Why We Process Your Data

We process your personal data for the following purposes:

Purpose Legal Basis
To fulfill and deliver your order Contractual obligation
To create and manage your account Contractual obligation
To communicate with you (e.g., support) Legitimate interest / Consent
To send marketing emails (if opted-in) Consent
To comply with tax and legal obligations Legal obligation
To improve our services & analytics Legitimate interest (with anonymization)

5. Who We Share Your Data With

We only share your data with third parties when necessary, such as:

  • Payment processors (e.g., PayPal, Viva Wallet)

  • Shipping partners (e.g., courier services)

  • Website platform & hosting (e.g., WordPress/WooCommerce + hosting provider)

  • Analytics providers (e.g., Google Analytics – anonymized data only)

  • Legal or governmental authorities, where required by law

All third parties are contractually obligated to protect your data in accordance with GDPR.


6. How Long We Keep Your Data

We retain your data only for as long as necessary:

  • Order data: Up to 7 years (for tax compliance)

  • Account data: As long as your account is active

  • Marketing data: Until you withdraw your consent

  • Cookies: As per Cookie Policy duration

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr)

To exercise your rights, contact us at info@limeandteal.gr.

8. Security Measures

We use technical and organizational measures to protect your data, including:

  • SSL encryption

  • Secure payment gateways

  • Role-based access to sensitive information

  • Regular security audits and updates


9. International Data Transfers

If any of your data is processed outside the European Economic Area (EEA), we ensure it is protected through mechanisms such as Standard Contractual Clauses (SCCs) or verified adequacy decisions.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in legal requirements or our practices. Updates will be posted on this page with a revised effective date.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, contact us at:
📧 info@limeandteal.gr